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This company, understanding the importance of protecting personal information, and in order to increase the public’s trust in the insurance agency industry, has implemented strict measures which meet all of the government’s privacy act regulations, in addition to putting into place other related rules and guidelines. While respecting the privacy and confidentiality of our individual clients, we also undertake strict levels of safety management.
In order to maintain these high levels of privacy, we undertake thorough staff training and teaching programs. In the case of any client grievances or requests related to personal information, we also strive to respond in a timely manner, and will make changes wherever necessary to ensure the continued highest levels of trustworthiness and security.

(1) The collection of personal information
This company use only open and legal methods to collect personal information.


(2) The use of personal information
This company collects personal information on behalf of the insurance company, and uses the information only for the purposes of the insurance process. The information is not used for any other purposes.

Personal information is used in the following ways
  1. To provide accident insurance, life insurance and related services
  2. In addition to the insurance services listed above, information may be used to offer products and services related to risk consulting
If the purposes of using the information as outlined above are changed, details of those changes will either be sent to the individual, or will be made public on the website (http://www.XXXXXX)

Each insurance company has its own policy for the handling of personal information. For details, please refer to each company’s website:
(3) Measures taken for the safe management of personal data
With regard to the handling and use of all personal data, we employ the utmost safety and security measures to ensure that no personal data is lost, mishandled or stolen. In addition, we take appropriate measures to ensure that the information we use is accurate and up to date in order to accomplish our duties.


(4) Supplying the personal data to a third party
No personal information will be given to a third party without the consent of the individual, or as outlined below.
  1. As required by law
  2. If the information is necessary in order to protect someone’s life or body, or their property, and it is difficult to get consent directly from that person because of unforeseen circumstances.
  3. If the information is necessary in the implementation of improvements in public sanitation or to maintain a healthy environment for the education of children.
  4. If it is to comply with regulations or laws that require this company to cooperate with national government bodies, local governments or their agents, in a situation where the permission of the individual may interfere with the performance of that duty.

(5) Handling of sensitive information
Apart from the special cases listed below, this company will not provide or supply any third party with a client’s sensitive information. Sensitive information is described as information pertaining to a person’s political opinion, religion (faith, ideal or principles), trade union membership, race, address, medical treatment, sex-life and criminal record.
Exceptions:
  1. If it is necessary to collect, use, or provide a third party with sensitive information in order to ensure the accomplishment of insurance procedures, with prior consent of the client.
  2. If it is necessary to collect, use, or provide a third party with sensitive information for the purposes of performing an insurance payment involving inheritance money.
  3. If, in the collection of insurance premiums, it becomes necessary to collect, use, or provide our staff or a third party with sensitive information pertaining to political or religious groups, trade union affiliation or membership.
  4. As required by law.
  5. If the information is necessary in order to protect someone’s life, safety or property.
  6. If the information is necessary in the implementation of improvements in public sanitation or to maintain a healthy environment for the education of children.
  7. If it is to comply with regulations or laws that require this company to cooperate with national government bodies, local governments or their agents.
  8. Personal information applicable to the client, with the prior permission of the client.

(6) Inquiries about this company
Please refer to the contact details below. For matters concerning accident insurance, you may also contact the advice hotline printed on your insurance policy document.
Please be aware that we are only able to deal with inquiries after we have confirmed that the person making the inquiry is the policy holder.
Please contact us at the number below if you do not wish to receive information about new products and services via email and direct mail.

For more information, please contact:
Agency: AIU Akasaka Bldg. 2F, 3-1-2 Akasaka Minato-ku Tokyo
Sakura Comprehensive Insurance Agency Inc.
Telephone: Hours 9:00 - 17:00
Email: akato@japaninsurance.net
URL: http://www.japaninsurance.net

Sep 01, 2005
Atsushi Kato
President
Sakura Comprehensive Insurance Agency, Inc.
HPA3-007